Payor Contact Directory
Find credentialing contacts, provider relations, and escalation paths
Search Payor Contacts
Search by payor name to find contact information
Major Commercial Payors
Aetna
1-800-624-0756
1-800-245-1206
1-888-632-3862
Anthem / BCBS
1-800-676-2583
1-866-365-2126
State-specific
Cigna
1-800-88-CIGNA (882-4462)
1-800-88-CIGNA (882-4462)
1-877-264-2440
UnitedHealthcare
1-877-842-3210
1-866-633-2446
1-888-362-3368
Humana
1-800-555-6669
1-800-555-6669
1-877-877-4862
Additional Contact Resources
Tips for Contacting Payors
Have Information Ready
Patient ID, NPI, tax ID, and specific question details before calling
Document Everything
Record date, time, representative name, and reference numbers for all calls
Use Portals When Possible
Online portals are often faster than phone calls and provide written confirmation
Escalate When Needed
If standard channels don't resolve your issue, ask for a supervisor or provider relations specialist