State Medicaid Guide

Florida Medicaid

Complete guide to Florida Medicaid enrollment, MCO contracting, and billing requirements

Enrollment Time

60-90 Days

MCOs

5 Plans

Timely Filing

90 Days

Model

Managed Care

Florida Medicaid Overview

Florida Medicaid operates through the Managed Medical Assistance (MMA) program, with managed care plans serving most beneficiaries. The program includes comprehensive medical, behavioral health, and dental services.

Managed Medical Assistance (MMA)

Most beneficiaries including children and families

Long-Term Care (LTC)

Elderly and disabled populations

Enrollment Process

Florida Medicaid Provider Enrollment

Step-by-Step Process

  1. Enroll with Florida Medicaid through the Agency for Health Care Administration (AHCA)
  2. Complete online provider enrollment application
  3. Submit required documentation (licenses, NPI, tax documents)
  4. Pass background screening requirements
  5. Contract with individual MCOs after Medicaid enrollment

Timeline

  • • Florida Medicaid enrollment: 30-60 days
  • • MCO credentialing: 60-90 days per plan
  • • Total: 90-150 days from start to billing

Required Documentation

  • • Florida professional license
  • • DEA registration (if applicable)
  • • NPI (Type 1 and/or Type 2)
  • • W-9 or tax documentation
  • • Malpractice insurance
  • • Level 2 background screening clearance

Florida Medicaid MCOs

Aetna Better Health of Florida

1-866-600-2871

Florida Community Care

1-877-279-2116

Humana Healthy Horizons

1-866-687-2970

Molina Healthcare of Florida

1-877-440-3738

Simply Healthcare Plans

1-877-750-2642

Tip: Most providers contract with 3-4 MCOs to maximize patient access. Plan availability varies by region in Florida.

Behavioral Health Services

Florida Medicaid Behavioral Health Coverage

Behavioral health services are covered through the MCOs in Florida Medicaid. Specialized BH services may require additional authorization.

Covered BH Services

  • • Outpatient therapy (individual, group, family)
  • • Psychiatric services and medication management
  • • Intensive outpatient programs (IOP)
  • • Partial hospitalization programs (PHP)
  • • Residential treatment (with authorization)
  • • Substance abuse treatment services
  • • Crisis stabilization services

BH Provider Requirements

  • • Florida behavioral health license (LCSW, LMHC, LMFT, psychologist)
  • • Facilities must be licensed by DCF or appropriate agency
  • • SUD programs require SAMH licensure
  • • Background screening Level 2 clearance

Important Contacts

AHCA (Agency for Health Care Admin)

Provider Enrollment

1-866-809-0390

Medicaid Helpline

1-877-254-1055

Background Screening

AHCA Screening Unit

1-888-419-3456

Level 2 Screening

Required for all Medicaid providers

Need Help With Florida Medicaid?

Our experts can help you navigate Florida Medicaid enrollment and MCO contracting