State Medicaid Guide

California Medi-Cal

Complete guide to California Medi-Cal enrollment, managed care plans, and provider requirements

Enrollment Time

60-120 Days

MCOs

25+ Plans

Timely Filing

180 Days

Model

Managed Care

California Medi-Cal Overview

Medi-Cal is California's Medicaid program, serving over 14 million beneficiaries — one of the largest Medicaid programs in the nation. Most beneficiaries are enrolled in managed care plans organized by county.

Key California-Specific Features:

  • County-based plans: Managed care plans vary by county
  • Two-plan model: Many counties have 2 commercial plans + 1 local initiative
  • DHCS oversight: Department of Health Care Services manages the program
  • CalAIM: Major redesign improving care coordination and behavioral health integration

Provider Enrollment Process

Step-by-Step California Medi-Cal Enrollment

1. Enroll with California DHCS

All providers must first enroll with the state Medi-Cal program:

  • • Complete Provider Application and Certification (PAC) form
  • • Submit online through Provider Enrollment Division
  • • Provide California license, NPI, TIN, and other documentation
  • • Pay enrollment fee if applicable
  • • Processing time: 60-90 days

Important California Requirement

California requires fingerprinting and background checks for many provider types. Schedule this early in the enrollment process.

2. Contract with Managed Care Plans

After DHCS enrollment, contract with individual managed care plans:

  • • Identify which plans operate in your county
  • • Submit credentialing application to each plan
  • • Most use CAQH for primary verification
  • • Processing time: 60-120 days per plan

Total Timeline

  • • DHCS enrollment: 60-90 days
  • • MCO credentialing: 60-120 days per plan
  • • Total process: 120-210 days from start to first payment

California Medi-Cal Managed Care Plans

Note: California has 25+ managed care plans across 52 counties. Plans available vary by region. This list includes major statewide and regional plans.

Aetna Better Health of California

1-855-464-3571
Select counties

Anthem Blue Cross

1-800-407-4627
Statewide

Blue Shield of California Promise Health Plan

1-877-713-2800
Select counties

California Health & Wellness

1-877-658-0305
Select counties

Care1st Health Plan

1-800-605-2556
Southern California

Health Net

1-877-781-3952
Statewide

Inland Empire Health Plan (IEHP)

1-800-440-4347
Riverside, San Bernardino

Kaiser Permanente

1-800-464-4000
Select regions

L.A. Care Health Plan

1-888-839-9909
Los Angeles County

Molina Healthcare

1-888-665-4621
Statewide

Health Plan of San Joaquin

1-800-863-4155
San Joaquin, Stanislaus

Health Plan of San Mateo

1-800-750-4776
San Mateo County

Partnership HealthPlan of California

1-800-863-4155
Northern California

Santa Clara Family Health Plan

1-855-836-8444
Santa Clara County

Provider tip: Focus on contracting with 3-5 plans in your county. Check plan enrollment data to prioritize the largest plans in your area.

Behavioral Health Services

Medi-Cal Behavioral Health Coverage

California has a unique behavioral health delivery system with services split between managed care plans and county mental health plans (MHPs).

Covered by MCOs

  • • Outpatient therapy (up to 20 visits)
  • • Medication management
  • • Crisis intervention (initial)
  • • Mild-to-moderate mental health
  • • SUD treatment (most services)

Covered by County MHPs

  • • Specialty mental health services
  • • Services for serious mental illness
  • • Intensive case management
  • • Intensive outpatient programs
  • • Psychiatric inpatient care

CalAIM Behavioral Health Changes

Starting 2027, California is transitioning behavioral health services to managed care plans under CalAIM. This will significantly change the delivery model. Stay updated on implementation timelines.

Important Contacts

DHCS (Dept of Health Care Services)

Provider Enrollment

1-916-323-1945

Provider Inquiry Line

1-800-541-5555

Provider Portal

DHCS Provider Portal

Medi-Cal Rx (Pharmacy)

Pharmacy Provider Services

1-800-977-2273

Medi-Cal Rx Website

Medi-Cal Rx Portal

Need Help With California Medi-Cal?

Our experts can help you navigate California's complex Medi-Cal system and managed care contracting